What happens when I place an order?

When your order is placed on the website, you will see an "order confirmation" page where you will be asked to review all the details of your order, such as product ordered, final price, payment option, your email address and the shipping address.

If all of this information is correct then your payment will be approved over a secure connection with PayPal. Once your payment has been approved (this may take up to a minute or two) you will see a page that will have an online order confirmation number on it. This is confirmation that your order has successfully been placed. Your order will then be dispatched from Noah's Ark Factory in Cardiff. Becuase we use PayPal, neither we nor any of our suppliers ever see or have access to your credit card details.

For information about how we then send your order to you and how long it normally takes to arrive, go here.